Our 24/7 toll-free helpline, 0-(800)-RFG-HELP, is here for you whenever you need us.

We understand how stressful unexpected events can be, so our goal is to get you back on your feet as quickly as possible.

Here are some tips to help streamline the claims process:

Property Claim

  1. Give prompt notice to us or our agent.
  2. Protect your property from further damage. If repairs to the property are required, you must:
    1. Make reasonable and necessary repairs to protect the property.
    2. Keep an accurate record of repair expenses.
    3. Take photograph of damages if possible.
  3. Prepare an inventory of damaged personal effects/contents showing the quantity, description, value and amount loss.

Auto Accident Claim

  1. Immediately call an ambulance if anyone is hurt!
  2. Report all motor vehicle accidents to the Police.
  3. Take photos of the scene of the accident and the vehicles involved.
  4. Note the other drivers name, driver’s license number and telephone number, as well as insurance information.
  5. Contact your Insurer as soon as possible to report the accident.
  6. Be sure not to give or accept any monetary settlements at the scene of the accident.

When you can safely report your claim, submit online or download and send in a completed claim form and forward via the information below. For all non-motor or non-property claims, please contact us: