How to make an insurance claim

When the unexpected happens, you have enough to worry about. That’s why we at RF&G Insurance believes the claims process should be made EASY.

Need assistance fast? Call our Toll Free 24 Hour Claims Helpline at 0-(800)-RFG-HELP

Our goal is to get you back on your feet as quickly as possible. Here are a few things you can do to help:

Property Claim

  1. Give prompt notice to us or our agent.
  2. Protect your property from further damage. If repairs to the property are required, you must:
    1. Make reasonable and necessary repairs to protect the property.
    2. Keep an accurate record of repair expenses.
    3. Take photograph of damages if possible.
  3. Prepare an inventory of damaged personal effects/contents showing the quantity, description, value and amount loss.

Auto Accident Claim

  1. Immediately call an ambulance if anyone is hurt!
  2. Report all motor vehicle accidents to the Police.
  3. Take photos of the scene of the accident and the vehicles involved.
  4. Note the other drivers name, driver’s license number and telephone number, as well as insurance information.
  5. Contact your Insurer as soon as possible to report the accident.
  6. Be sure not to give or accept any monetary settlements at the scene of the accident.

When you can safely report your claim, submit online or download and send in a completed claim form and forward via the information below. For all non-motor or non-property claims, please contact us: